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Harley-Davidson Dealers Top 2012 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July 2011 and April 2012 with 1,653 anonymous “mystery shoppers” gathering information at different dealerships across the U.S.

Stephen King to Guest Star on ‘Sons of Anarchy’

Stephen King will be making a guest appearance on the hit TV show, Sons of Anarchy, later tonight.  King will play a character named “Bachman”, which I’m sure was no coincidence since he had published under the pen name “Richard Bachman” for several years. Stephen King is a motorcycle enthusiast and was excited to get a tricked-out, bright red Harley-Davidson Road-Glide to ride for the filming of the episode.  See his comments about the production here. Photo credit: Life.com

Harley-Davidson Discontinuing Road Glide and Other Models for 2014

A leaked memo sent out to Harley-Davidson dealers reveals plans to drop several models from the company’s 2014 lineup. Slated to disappear are the XR1200X Sportster, the FXS Softail Blackline, and the FLHTC Electra Glide Classic. Also being discontinued, at least for 2014, is the FLTRX Road Glide Custom and FLTRU Road Glide Ultra, as the tourer models undergo a design refresh.