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Harley-Davidson Tops 2013 Pied Piper Prospect Satisfaction Index

Harley-Davidson dealers outscored dealers from other brands to take the top spot in the Pied Piper Prospect Satisfaction Index U.S. Motorcycle Industry Study for the second consecutive year. The annual study measures the effectiveness of motorcycle dealerships, rating them on how they perform in different categories, such as inviting customers to sit on a floor model, offering demo rides and asking for a customer’s contact information.

Motus Hires Former H-D Test Rider + Video

Bruce Edmiston was a Harley-Davidson test rider for over 20 years. In that time, he estimates he’s racked up well north of 500,000 miles on a wide variety of motorcycles from many different parts of the world. He retired from Harley-Davidson in 2009, but the prospect of helping Motus develop an all-American sport-tourer was just the opportunity he needed to come out of retirement and utilize his test riding expertise.

2014 Harley-Davidson Tri Glide Ultra Classic Recalled

Harley-Davidson is recalling the 2014 Tri Glide Ultra Classic trike  because of a problem with . At the moment, a recall has only been announced by Transport Canada; the National Highway Traffic Safety Administration has yet to announce the recall due to the federal government shutdown, but recall notices are already being sent out to dealers in the U.S. According to the Canadian agency, the upper fork stem bracket was machined incorrectly, allowing for more steering angle than intended by the trike’s specifications.